Shipping typically takes 7-15 business days for Standard Shipping. For Express shipping orders, shipping can take 5-7 business days, depending on the destination and customs processing times. For further information, please check Shipping Policy.

If you are not completely satisfied with your online purchase, you can send it back to us for a refund or exchange within 15 days of receiving product.

To initiate a return or exchange, please visit supprt@oraelle.com. Please check Refund Policy for details.

Please contact us within 8 hours of ordering, email us support@oraelle.com.

We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), PayPal, and, in some regions, alternative payment methods such as Apple Pay or Google Pay. Rest assured, your payment information is secure and protected during the checkout process.